What we collect
When you place an order or contact us, we collect the details you provide — name, email, shipping address, and order contents. We do not collect payment card details ourselves; those are handled by our payment processor.
We also collect basic, anonymised analytics about how the site is used, so we can make it faster and clearer.
How we use it
We use your information to fulfil orders, provide support, send order updates, and — only if you opt in — occasional news about drops and collections.
We never sell your personal data. We share it only with the service providers needed to run the store (payments, shipping, email), under strict agreements.
Cookies
We use a small number of cookies to keep your cart working and understand site usage. You can control cookies through your browser settings; disabling some may affect functionality like the cart.
Your rights
You can request access to, correction of, or deletion of your personal data at any time. Email help@bookies.studio and we'll action it promptly.
You can unsubscribe from marketing at any time using the link in any email, or by contacting us.
Data retention & security
We keep order records for as long as needed to meet legal and accounting obligations, then delete them. We protect your data with industry-standard security measures.
This policy may be updated as the business grows. Material changes will be posted here with a new effective date.